Contact us

Errors, partnership enquiries, story ideas, or just to say hello — we read everything. Here's how to reach the right person and what to expect back.

By email — the only real channel

We're a small editorial team and we keep things deliberately simple. There's no live chat, no phone hotline, no support ticketing system. Email reaches us and we reply, usually within two business days, sometimes the same hour if the wind is bad and we're not on the beach. Please don't try to reach us via Instagram DMs about a Camps Bay parking change — we will miss it.

What we love hearing about

Some emails make our week. Send us:

  • Microclimate weirdness. If your corner of Vredehoek is always 5°C cooler than two blocks over, we want to know. We're slowly building a network of local conditions reporters and you might be one.
  • Spot reports. Surfed Long Beach this morning? Hiked Skeleton Gorge at sunrise? Tell us what was actually there — wind, swell, crowd, hazards. We credit contributors on the spot pages with their permission.
  • Errors of fact. Wrong opening hours, a closed restaurant we're still recommending, a wind direction we've described backwards, a price that's out of date. Specifics please — the URL, the wrong claim, what's actually true, and (where possible) a source.
  • Story ideas. A weather phenomenon we haven't explained, a neighbourhood we've missed, a seasonal pattern that nobody discusses publicly. We commission these regularly.
  • Local photography. If you have great photographs of Cape Town weather — the tablecloth pouring over Devil's Peak, a Berg wind sunrise, fynbos blooming after a fire — we license images. Email editorial with low-res samples and rates.

What we politely won't respond to

  • Generic "improve your SEO" outreach. (Auto-deleted.)
  • Guest post pitches with no Cape Town connection. (Auto-deleted.)
  • Requests to add a backlink in exchange for a backlink. We don't trade links.
  • Anonymous corrections. If you won't tell us who you are, at least tell us the source — we can't act on "trust me."
  • Anything that involves us saying nice things about an operator in exchange for money. See our editorial policy.

Reporting errors

We get things wrong. Cape Town moves fast — a restaurant changes hands, a hiking trail is closed for fire damage, a wind pattern shifts under climate change — and we sometimes write what was true rather than what is. When you spot something, please send:

  • The URL of the affected page.
  • What's wrong (be specific — quote the sentence).
  • What's true, and ideally a source we can verify (an official notice, a news article, a dated photo).

We act on credible corrections within 48 hours. Significant fixes get a dated correction note at the foot of the article, in line with our editorial policy. If you'd like to be credited, we'll do that; if you'd prefer to stay anonymous, we'll respect that too.

Partnerships and tour operators

We work with a small number of carefully chosen Cape Town operators on affiliate referrals and direct partnerships. We will not write a positive review in exchange for payment — but we'll happily set up an affiliate link to a service we already recommend, or talk through a content partnership where there's a genuine fit.

If you run a kite school in Big Bay, a wine farm in Stellenbosch, a hiking guide service on Table Mountain, or a charter boat in Hout Bay, and you want to be considered: email partnerships@weather.capetown with what you do, where you're based, how long you've been operating, and any safety certifications. We'll come back to you within five business days. We say no to most enquiries; that's not personal, it's that we'd rather recommend ten operators we trust than fifty we don't.

Press & expert comment

Journalists looking to quote our team or use our data: please email press@weather.capetown. We're happy to provide expert comment, usually within 24 hours, on:

  • Cape Town's microclimates and the local weather culture.
  • The South-Easter and the "Cape Doctor" mythology.
  • Climate change and the Western Cape (fire season, rainfall shifts, ocean temperatures).
  • Practical safety on Table Mountain, in Cape Town surf, and on the False Bay coast.
  • Tourism patterns and shoulder-season trends.

We can supply original photography and graphics for editorial use with attribution. We don't accept embargoed product launches.

Working hours and languages

Our editorial team works South African Standard Time (UTC+2). Email replies are sent Monday to Friday, 08:00–17:00 SAST. We're closed on South African public holidays. We reply in English; we can read enquiries in Afrikaans and isiXhosa and will reply in English unless you ask otherwise.

Postal address

weather.capetown
Cape Town, Western Cape
South Africa

We don't list a physical address publicly because we don't take walk-ins and we'd rather not have couriers turning up at the kitchen table. Registered correspondence can be sent to any of the email addresses above and we'll provide a postal address on request.

Response times

  • General & editorial: 1–2 business days.
  • Corrections: 48 hours for credible reports.
  • Partnerships: 3–5 business days. We may go quiet during peak summer — we're outside.
  • Press & expert comment: usually within 24 hours, faster on deadline.
  • Privacy & POPIA data requests: within 30 days, per the Protection of Personal Information Act.

Stay in touch

If you don't have anything specific to send and just want to follow what we do, the best channel is The Cape Town Forecast — our Friday-morning newsletter with the weekend outlook, one local recommendation and the week's most interesting weather story. It's free, ad-light, and we don't share your email with anyone. Sign up below.

Last updated: May 2026. By the weather.capetown team.

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